Privacy policy

Privacy Policy

Last updated: May 18, 2026

This Privacy Policy describes how Zupy Home (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our store, we may collect certain information about your device, your interaction with the website, and information necessary to process your purchases.

This may include:

Name
Billing and shipping address
Email address
Phone number
Payment information
Order details
IP address
Browser and device information
Cookies and tracking data

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and updates
Provide customer support
Improve our website and services
Prevent fraud and unauthorized activity
Send marketing communications, only when permitted
Comply with legal obligations

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our store, such as:

Payment processors
Shipping and fulfillment partners
Email and customer support platforms
Analytics and advertising providers
Shopify and other ecommerce service providers

We only share information necessary for these services to function.

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, personalize content, and support advertising.

Customers from the European Union may be asked to accept or manage cookies through a cookie consent banner when required.

European Union Customers — GDPR Rights

If you are located in the European Union, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your personal data
Object to certain types of processing
Withdraw consent where processing is based on consent
Request a copy of your personal data

To exercise your rights, please contact us at:

Email: zupy@zupyhome.com

Data Retention

We keep your personal information only for as long as necessary to provide our services, process orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.